Agent Auto-Routing

Guru now picks the best-fit agent for your question when the search bar is sitting on a stale, last-used agent. It switches only when it is confident, and otherwise stays on the agent you already have selected.

This is for anyone who searches in Guru, and it matters most to admins who hear about people asking the wrong agent and hitting dead ends.

Try it first by opening search with an older agent selected and asking a question that belongs to a different agent.