Your Quality Agent can now spot near-duplicate cards and act on them during a normal quality pass.
Previously, finding copies of the same policy or process meant a manual audit. Now you can give your Quality Agent a plain-language rule, like "if this card is nearly identical to another card, unverify it." As it runs, the agent checks each card against the content it's scoped to. When it unverifies a card, it points to the duplicate it matched, so cleanup starts with a clear reason.
If you own a Quality Agent and want to keep your content clean and trustworthy, this is for you.
It's especially useful for teams with a lot of overlapping content, or anyone who has seen the same process written up in three different places. Whoever owns the agent sets it up. Everyone else simply benefits from a cleaner knowledge base.It matches on meaning, not just wording, and it's conservative about what it changes.
It catches near-duplicates even when the phrasing has drifted. The agent only unverifies the card it's currently reviewing and never deletes or archives anything, so the final decision on what to merge or retire stays with you. When the agent links to a duplicate in its reasoning, your existing permissions still apply, so no one can open a card they aren't allowed to see.Open your Quality Agent and add one simple duplicate rule. Review what it unverifies in your next quality results before building on it.